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Drawing the Lines

I just noticed that LinkedIn allows you to tie your twitter status and your LinkedIn status together. And I gave it about 15 seconds thought before concluding that I wasn’t going to take that step.

Here’s where I draw the lines for social media:

Blog: Take the First Step
My public face, what should be the first search result on my name. Sometimes professional, sometimes personal, always me.
Twitter: ideoplex
More personal than my blog, it's the private me out and about in public. As private as hiding in the crowd allows.
LinkedIn
Pure professional (albeit a bit neglected right now).
Facebook
Primarily personal.
Foursquare
As personal as is practical.

Blog Roll Updates

It doesn’t seem quite right that I have a higher page rank than Code Monkeyism. I’ve added it to the Blog Roll to send some Google Juice Stephan’s way.

I’ve also added Smalltalk with James Robertson.


So Long Radio Userland

It was a minor vanity on my part, but I retained the Radio Userland web bug as part of my Textpattern web site. My original goal was to reach 1 million page views.

That wasn’t enough and I kept going in an attempt to break into the top 20. I think that I would have made it, but the Userland Site Report has not updated since Dec 2, 2009.

It’s time to move on. I’ve removed the web bug. And with it, my last remaining link to Radio Userland.

Radio Userland Site Report


Self-Assured or Pig-Headed

If you are reading this, then you are probably pretty smart. You are accustomed to being right. And you have a certain amount of self-assuredness about it. Like me.

Much of that came from being a big fish in a small pond. Things change when you frequent bigger ponds. Requiring a different reaction to other self-assured people with contrary positions.

Sometimes it just doesn’t matter. Like the misguided colleague who didn’t know that Dr. Dunkenstein was Darrell Griffith.

Sometimes it is someone you are not likely to ever see again. Just let it go.

But sometimes, they are making decisions that affect you. You need to consider the possibility that they are right. Back off and double check your position. You will usually be right. Sometimes you will be wrong. Try to acknowledge when you are wrong.

Self-assured is taking a stand. Pig-headed is refusing to consider the alternatives.

PS. Every time you say “Everybody knows”, you take a step to pig-headedness.

PPS. Still working on acknowledging when I’m w***g.


Don't Buy a Used Tivo

Let’s get this out of the way first:

I love my TiVo. We have a Toshiba Series 2 TiVo/DVD, a Tivo HD with a TiVo extender, and now a TiVo Series 3. But that doesn’t change the fact that adding the Series 3 was a serious pain.

It is a unfortunate sign of the times that companies optimize the common paths of customer service while leaving no flexibility for leaving the scripted interaction. If you want to activate a new TiVo, then activation is as smooth a process as you could imagine. Activating a pre-owned TiVo, not so smooth.

  • If the previous owner has a contract, then TiVo is going to ask you to assume the remainder of the contract.
  • In order to assume the remainder of the contract, you need to call customer service and:
    • Agree to the TiVo Terms and Conditions
    • Provide your credit card number to be billed for the TiVo service.
  • Make sure you agree to the Terms and Conditions. I discovered the hard way that if TiVo customer service neglects to get your agreement, then TiVo will
    • Reject the transfer of ownership.
    • Keep your credit card number on the previous owner’s account.
    • Not bother to notify you that they’ve rejected the transfer.
  • When you call back to see why the transfer isn’t completed, you will:
    • Need to listen to and agree to the verbal Terms and Conditions read by the customer support rep.
    • If you actually pay attention to this sort of thing (which I do), then you’re going to hear that early cancellation may cost you:
      • Up to $155.40 (early in the T’s and C’s).
      • Up to $200.00 (midway in the T’s and C’s).
      • Up to $155.40 (towards the end of the T’s and C’s).
    • If you ask when the $155.40 applies and when the $200 applies, then your customer service rep is probably not going to have a satisfactory answer.
    • If you ask to see a written copy of the Terms and Conditions, then you’ll be directed to the TiVo web site – where you’re not going to find T’s and C’s matching the verbal ones.
  • At this point you’re going to need to decide whether to:
    • Just accept the Terms and Conditions even though they appear to be internally inconsistent and you’re not able to see a written copy.
    • Assume that the online Terms and Conditions are the ones that really count.
    • Write off:
      • The cumulative hour spent with TiVo customer service over two calls.
      • Shipping costs.
      • And hope that:
        • You get back the purchase price from the previous seller.
        • You don’t get billed for TiVo service now that TiVo has associated your card with the previous owner’s account.

All in all, the money saved with the used TiVo wasn’t worth the aggravation it came with. I didn’t find that out until I was already committed. Now, you know better.

PS: Yes, I know this would have been easier if I was less AR about terms and conditions. But TiVo made a big deal out of me listening to the terms and conditions. Is it too much for me to expect that confusing points be clarified before I agree?


Bad Songs Helped Finance the Good

In previous forms, you had to take the bad with the good … So in a sense, these bad songs help finance the good ones.
Charles M. Blow, Swan Songs?

The music industry may wish that we would sate our music needs with albums rather than singles, but that ship has sailed. Now that listening to singles is both easier and better than listening to albums, we’re not going back.

Music Sales of CD’s peaked at $16.4B in 1999. In 2008, music downloads were about 10% of that. Some of that difference was due to piracy and some was due to streaming. And some of those CD sales in 1999 were for replacement of vinyl. But a big piece of the difference was that CD’s forced us to buy the dross with the gold.

Now, we’re only buying the gold.


iTunes Genius is Brilliant

Genius is 1% inspiration, 99% perspiration.
Thomas Edison
I’m not sure about the ingredients, but I’m sure iTunes Genius is brilliant.
Me

My need for music is closely tied to length of my commute. And the soundtrack of my current 10 minute commute is sports talk radio combined with obsessive repeats of my favorite track of whatever CD is loaded in the player.

Make that past-tense. The soundtrack of my commute was sport talk radio combined with obsessive repeats. Because I’ve discovered how easy it is to make and burn a Genius playlist to CD. And now the soundtrack of my commute comes courtesy of iTunes Genius.

  1. Select a song in iTunes.
  2. Click on the Genius button in the lower right.
  3. Modify tracks as needed (delete for an audio CD, or increase for a MP3 CD).
  4. Click on the “Save Playlist” button on the upper right.
  5. Find the Playlist (named for the original song), right-click and “Burn Playlist to Disc”
  6. Enjoy

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