To the person who returned the heat moldable footbeds which I just received from Zappos:

• On what planet can you trim a size 11 footbed shorter than a size 10 and heat mold said footbeds and still assert that the footbeds are “in the condition that you received them?”
• Was it really that difficult to exercise the manufacturer’s money back guarantee?
• Or did that mean you would have to eat the shipping yourself instead of having the Zappos pay for the return shipping, the re-stocking, the shipping to me and the shipping of another set to me.

Every person has their price. The price for which they’re willing to sacrifice their ethics. Congratulations, it looks like your price is about $10.