Johanna Rothman is curious: How do You Listen? While I’m not suggesting that you or any of your development team are childish, I suspect that many of your conversations are. My advice is to read a copy of How to Talk So Kids Will Listen and Listen So Kids Will Talk and change the way you ask questions. I first read this book while directing an overseas development team and I didn’t realize how strongly the way I asked questions created a framework for the answers that followed.